Acquire

Delivery

What service do you use for deliveries?
How long does delivery take?
An item on my order was backordered. Do you partially ship?
Can I track my item?
How do I know if my item has been shipped?
Can I change the delivery address?
Do you deliver to APO/FPO/DPO addresses?
Do you deliver to PO Box addresses?
Can I pick up my order directly from you?
Do you deliver to my country?
Do I have to pay Customs & import charges if I live outside of the USA?
The customs department of my country have asked me for further information. What should I do?
I live internationally and want the cheapest shipping possible. Can you ship via USPS First-Class Package International Service?
Can you ship my order using my shipping account?
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  • Can I pick up my order directly from you?

Can I pick up my order directly from you?

UPDATE: Our physical location is closed indefinitely to the public due to COVID-19. Please call us if you would like to place and schedule a curbside pickup.


Customers with a Kansas or Missouri address are more than welcome to choose the In-Store Pickup option as your shipping method. We are located at 1280 N Winchester St, Olathe, KS 66061. Our normal hours of operation are Monday-Friday 8am-5pm.

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