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Delivery

What service do you use for deliveries?
How long does delivery take?
An item on my order was backordered. Do you partially ship?
Can I track my item?
How do I know if my item has been shipped?
Can I change the delivery address?
Do you deliver to APO/FPO/DPO addresses?
Do you deliver to PO Box addresses?
Can I pick up my order directly from you?
Do you deliver to my country?
Do I have to pay Customs & import charges if I live outside of the USA?
The customs department of my country have asked me for further information. What should I do?
I live internationally and want the cheapest shipping possible. Can you ship via USPS First-Class Package International Service?
Can you ship my order using my shipping account?
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Can I track my item?

Yes, all orders shipping from KC Tool will include a tracking number. You will be sent a shipping confirmation email as soon as your order has been processed. This email will contain your tracking number. Tracking numbers can also be found in the Order Details section of a specific order within your order history once the order has shipped.


Please note tracking numbers are active and trackable up to 2 hours after the order has been collected from our warehouse, approximately 8pm Central Time, Monday to Friday. For orders marked shipped on a Friday afternoon, packages may not be trackable until they have been collected from us by USPS the following Monday.


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2 Comments

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Hello, do you sell to Brazil? Thanks in advance.

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Order #220074 My package was supposed to arrive on march 17th. I was never given a tracking number like the other items I have ordered from kctools. Can you please provide me with an update.

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