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  • The customs department of my country have asked me for further information. What should I do?

The customs department of my country have asked me for further information. What should I do?


Each country has its own unique import procedures, which are subject to change. If you have an order held in customs then please contact our customer service team with your order number, via email. We will do our very best to help resolve the matter as swiftly as possible.


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