I recently placed an order that has not shipped. Can I add to my existing order?
In most cases, as long as the order has not shipped, we will certainly be able to add items to an existing order. You would just need to provide us with the CVV code of the original credit card for the additional payment. A money request can be sent if PayPal was used. We are also able to combine multiple orders so they ship in a single box to save on shipping costs, if preferred.
To take advantage of combined shipping, please place a second order with the additional items as soon as possible. An order comment can be added to the second order requesting the combination. You can also contact us via online chat, email or phone to make the request.
If a shipping charge was paid on any of the orders, but the new combined order qualifies for free shipping, we will refund any shipping charge(s). Multiple orders to the same address qualifying for free shipping may also be combined automatically at our shipping department's discretion.
Please note we can not guarantee all changes are made prior to orders shipping but we will try our best to accommodate requests.